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Are you a trading company or a manufacturer?

We are an integrated manufacturer combining industry and trade. Our factory is located in Yuyao, Ningbo, Zhejiang, China, covering three production floors. Meanwhile, we have a sales and support office in Ningbo’s southern business district. This structure allows us to offer factory-direct pricing, full quality control, and professional OEM/ODM services. Unlike pure trading companies, we control every step from raw material sourcing to final assembly, ensuring consistency, traceability, and faster response to custom requests. Whether you need private labeling, custom packaging, or modified product designs, our manufacturing base gives you the flexibility and cost advantage.

How many years has your company been manufacturing these shower products?

Our company was officially registered in 2013, which means we have 12 years of direct export experience. However, our core team has been active in the shower product industry for over 13 years. Throughout this period, we have continuously improved our production processes, quality control systems, and OEM/ODM capabilities. We specialize in shower sets, shower heads, PVC hoses, and braided hoses. Our long-standing presence in markets such as Europe, the Middle East, and Southeast Asia proves our reliability and adaptability. When you work with us, you benefit from mature manufacturing know-how and a stable supply chain that has been refined through more than a decade of real-world export operations.

Where is your factory located?

Our factory is situated at No.1 Jiangnan Plumbing, Lubu Town, Yuyao, Ningbo, Zhejiang Province, China. The facility spans three dedicated production floors, each optimized for different stages of shower product manufacturing — from injection molding and assembly to quality testing and packaging. This location is strategically chosen because Yuyao is a well-known hub for plumbing and shower components in China, giving us access to high-quality raw materials and accessory suppliers. Being in Ningbo also means we are close to one of China’s busiest ports, which significantly reduces inland logistics time and costs for international shipments. You are always welcome to visit our factory to see our production lines and quality control processes in person.

How many staffs do you have in your factory?

Our factory currently employs over 70 dedicated staff members. This includes 2 quality control inspectors who monitor every batch of products, 1 R&D engineer who focuses on product improvement and OEM/ODM customization, 2 warehouse keepers managing raw materials and finished goods inventory, and more than 60 production workers who operate our assembly lines and machinery. This lean yet experienced team allows us to maintain high efficiency while ensuring consistent quality. For OEM/ODM orders, our R&D engineer works closely with your specifications, and our QC team conducts regular in-process inspections. Despite the team size, we are structured to scale up quickly during peak seasons or when large-volume orders come in.

How many production lines in your factory?

We have 8 dedicated production lines within our factory. Each line is capable of producing different types of shower products — including shower sets, shower heads, PVC hoses, and braided hoses — depending on the order requirements. This layout gives us flexibility to run multiple orders simultaneously or to allocate more lines to a single large-volume order to shorten lead times. Each production line is equipped with standard assembly tools and testing equipment to ensure that every product meets our quality benchmarks. For OEM/ODM projects, we can adjust line configurations to accommodate custom assembly processes, special packaging, or extra quality checks. Our 8-line setup is designed for efficiency, scalability, and quick changeovers between product types.

How far is your factory from the airport?

Our factory is approximately a 36-minute drive from Ningbo Lishe International Airport (NGB). The route is straightforward, mainly via the airport expressway and local roads. This proximity is very convenient for international clients who wish to visit our facility for factory audits, product sampling, or to oversee production. Many buyers flying into Ningbo can reach us in under 40 minutes, making it easy to schedule a same-day visit and return. For clients arriving at other airports such as Shanghai Pudong or Hangzhou Xiaoshan, the high-speed train connection to Ningbo is excellent, and we can arrange airport pickup from Ningbo airport upon request. We encourage serious buyers to visit us to see our production capabilities firsthand.

How long it will take from guangzhou to your factory?

Traveling from Guangzhou to our factory typically involves a flight from Guangzhou Baiyun Airport (CAN) to Ningbo Lishe Airport (NGB), which takes about 2 hours. Once you land in Ningbo, the drive to our factory is roughly 36 minutes. So total travel time is around 2.5 to 3 hours excluding waiting and transit. Alternatively, you can take a high-speed train from Guangzhou South Station to Ningbo, which takes about 7–8 hours; from Ningbo railway station our factory is about a 30-minute drive. For most international buyers visiting multiple suppliers, the flight option is the most time-efficient. We can arrange a driver to pick you up from Ningbo airport or railway station and bring you directly to our factory for a tour and business discussion.

How long is your delivery time?

For stocked items, we can usually ship within 5–10 days after order confirmation. However, most of our products are made to order, especially for OEM/ODM projects. If the goods are not in stock, the typical lead time is 30–45 days. This timeline depends on factors such as sample approval, custom packaging design, order quantity, and raw material availability. For first-time orders, the process tends to be slightly longer because we need to confirm samples, packaging specs, and possibly create new molds or tooling. We always keep you updated at each stage: mold development (if any), sample production, mass production, and final inspection. Once everything is confirmed, we will do our best to shorten lead time while maintaining quality. For urgent needs, please contact us in advance; we may be able to allocate production lines to expedite your order.

If OEM is acceptable?

Yes, we fully welcome both OEM and ODM orders. As an integrated manufacturer with our own R&D engineer and design team, we are well-equipped to handle custom projects. For OEM, you provide the specifications, drawings, or samples, and we manufacture accordingly — including custom logos, packaging, and even unique product dimensions. For ODM, we can design new products based on your market requirements or recommend modifications to our existing models. We also offer design support for packaging, manuals, stickers, and product lists. Whether you need a small batch for market testing or a large container order, our flexible production lines and experienced staff can bring your ideas to life. Minimum order quantities vary by product, but we are open to discussing reasonable volumes for new collaborations.

Do You have office in shanghai or guangzhou that i can visit?

Yes, we have a fully staffed office in Ningbo’s southern business district, specifically at Guangbo Lijing Center 1808, Ningbo, Zhejiang. This office handles sales, customer support, design, and export documentation. It is located in a modern commercial area, easily accessible by taxi or metro. You are very welcome to visit our office for meetings, sample reviews, or design discussions without having to travel all the way to the factory. However, if you wish to see our production lines and quality control in action, we can also arrange a factory tour just 36 minutes away from the office. Having both an office and a factory gives you the flexibility to choose the most convenient point of contact while still having full transparency into our manufacturing capabilities.

Will you will attend the fair to show your products?

Absolutely. We have participated in MosBuild (Russia Moscow International Building and Interiors Exhibition) since 2026, and we plan to continue showcasing our products at major domestic and international exhibitions. For example, in June 2026, we will be exhibiting at the Big 5 Construct Egypt. Trade fairs allow us to display our latest shower sets, shower heads, hoses, and OEM/ODM samples. They are also great opportunities for face-to-face meetings with existing and potential clients. If you are attending any of these shows, please let us know in advance so we can arrange a dedicated meeting or even bring customized samples for you. If you cannot meet us at a fair, we can also arrange a private virtual tour of our factory or send sample boxes directly to your office.

When will you leave your factory and to have your spring festival holidays?

Our factory and Ningbo office typically close for about 14 days during the Chinese Spring Festival (Lunar New Year). The exact dates vary each year according to the official holiday calendar, but we usually stop production 3–5 days before the New Year’s Eve and resume about one week after. Before the holiday, we strongly advise our clients to plan their orders in advance so that we can arrange production and shipping accordingly. If you have urgent requirements during that period, we can try to expedite before the shutdown. We remain available on emails and messaging apps during the holiday for emergencies, but physical shipping and manufacturing will resume after the break. For seamless supply, please communicate your order schedule at least one month before the Spring Festival.

What is your after-sales service?

Our standard product warranty is 2 years. As long as our business relationship continues, we take responsibility for the products we supply. Even after the business relationship ends, we will still honor the warranty for the remaining period. Our after-sales service includes technical support, troubleshooting, and replacement of defective parts under warranty conditions. We also provide professional advice on product selection and packaging solutions to help you succeed in your local market. For OEM/ODM clients, we keep detailed records of your product specifications, so any future reorder or after-sales case can be handled swiftly. If you encounter quality issues, please contact us with photos or videos; we will analyze the problem and provide a solution — usually within 48 hours. We believe that good after-sales service builds long-term partnerships.

What payment methods do you accept?

We accept several convenient and secure payment methods: T/T (bank wire transfer), Alipay, and WeChat Pay. For international clients, T/T is the most common option. Typically, we require a 30% deposit upon order confirmation (after sample approval and finalizing the proforma invoice), and the remaining 70% balance before shipment. For small sample orders or low-value shipments, we may accept full payment upfront via Alipay or WeChat Pay if you have access to those platforms. We also evaluate flexible payment terms for long-term, high-volume customers, such as 30% deposit + 70% against copy of B/L. Please discuss your preferred payment structure with our sales team, and we will try to accommodate based on order size and history.

What is your products standardization?

We have a strong and experienced Quality Team that controls quality through efficient management, test equipment, and proven methods. Our product standardization follows both internal benchmarks and applicable international norms. For shower products, we commonly refer to EN1112, EN1113 for spray and hose standards, and we also meet CE requirements for safety and performance. Each production batch is subject to random inspections for leakage, pressure resistance, and functional tests. We use calibrated test equipment to measure water pressure, flow rate, and durability. For OEM/ODM orders, we can adapt to specific standards required by your target market (e.g., AS/NZS 3662 for Australia, cUPC for North America). Our quality management process covers raw material incoming inspection, in-process control, and final testing before packaging.

Which certificate do you have for your products?

Our main product certification is CE, which verifies compliance with European safety, health, and environmental protection standards. Many of our shower sets, shower heads, and hoses are CE-marked. Additionally, we can provide test reports for specific parameters such as pressure resistance, temperature endurance, and material composition upon request. For clients targeting other markets (e.g., Germany’s DVGW, France’s ACS, UK’s WRAS, or North America’s NSF/cUPC), we are open to applying for these certificates if the order volume justifies the investment and time. The typical application process for a new certificate takes 15–25 days after evaluation of your relevance and stable order commitment. We are transparent about our certification status and encourage clients to request copies of our existing certificates or discuss new certification needs.

What would you do if you didn’t have the certificates I need?

First, we have 13 years of offline export experience to Europe, the Middle East, and Southeast Asia, so our product quality is proven even without every possible certificate. If you require a specific certificate that we currently do not hold, we will evaluate the request based on your order potential and long-term cooperation feasibility. For clients with stable, repeat orders, we fully support obtaining the necessary certification. The typical process takes 15–25 days, including sample testing, documentation, and official approval. We share the cost structure transparently; sometimes the certificate can be shared among multiple clients to reduce individual burden. In the interim, we can provide you with detailed test reports, factory inspection records, or a letter of guarantee to support your local compliance needs. We never compromise on quality, so even without a paper certificate, our manufacturing processes remain reliable and traceable.

What water pressure can your products typically handle? Are they compatible with low-pressure environments?

Our products are typically tested at 4 kg/cm² (approximately 0.4 MPa or 57 psi). However, we understand that many residential bathrooms, especially in certain regions or older buildings, experience low water pressure. Therefore, most of our shower products are designed with a pressure-boosting feature. For example, our shower heads often use smaller nozzle holes or specially angled nozzles to increase water velocity even under low inlet pressure. Hand showers and rain shower heads can operate effectively at pressures as low as 0.5–1 kg/cm². If your target market is known for low-pressure environments, we can recommend specific models equipped with our “low-pressure compatible” design or add a water-conserving pressure booster. We also conduct custom low-pressure testing per your requirements to ensure customer satisfaction.

Do your products offer features such as filtration or water conservation?

Yes, we integrate filtration and water conservation features into select products. For filtration: we offer hand showers with built-in replaceable filter cartridges that can remove impurities, chlorine, and sediment, providing cleaner water for bathing. For water conservation: we can equip both hand showers and rain shower heads with water-saving gaskets (flow restrictors) that reduce water consumption without compromising the shower experience. Also, our internal anti-burst process enhances safety and longevity. For OEM/ODM, you can choose to include or exclude these features, and we can even design custom filtration layers (e.g., vitamin C filters, aroma balls, or mineral stones). If sustainability is important to your brand, we recommend adding flow restrictors and eco-friendly packaging. Please specify your requirements, and we will adjust the product accordingly.

What is the pricing for your products?

Our prices are based on multiple factors: material quality (e.g., ABS plastic, brass, stainless steel), manufacturing complexity (single-function vs. multi-function, tooling requirements), order quantity, and any additional customizations (packaging, logo printing, certificates). Generally, the larger the purchase quantity, the lower the average unit price. For example, for shower hoses, MOQ starts at 100 pieces; for shower sets, MOQ starts at 100–300 sets; for shower heads, MOQ starts at 1000 pieces. We are happy to provide a detailed quotation after you share your target product, specifications, and estimated yearly volume. Because we are a factory-direct supplier, our prices are very competitive for the quality level. We also offer tiered pricing: sample price, small trial order price, and bulk order price. Send us your wishlist or budget, and we will recommend the most cost-effective solutions.

Can you accommodate custom orders based on customer-provided samples?

Absolutely. We fully support custom orders based on samples you provide. When you send us a sample, our team will analyze its material composition, dimensions, surface treatment, and internal structure. Based on this analysis, we can produce matching products that replicate the key features and performance. We can also suggest improvements to reduce cost or enhance durability. For OEM/ODM clients, we keep the sample analysis report and can use it to create molds or tooling for mass production. To start, please ship 2–3 sample pieces to our Ningbo office or factory. After evaluation, we will provide a feasibility report, cost estimation, and lead time. We ensure product consistency by referencing the physical sample during production and final inspection. This process is ideal for buyers who have a successful product in hand and want a reliable manufacturer to scale it.

Can you provide design support?

Yes, we have an in-house designer who can support you with packaging, instruction manuals, stickers, product lists, and even product appearance modifications. Our design support covers both pre-production and post-production stages. For example, if you need a custom color box or a user manual in your local language, we can create the artwork files for your approval. For ODM projects, our designer can work with your brand guidelines to create unique product shapes or surface patterns. We also assist with technical drawings (2D/3D) for mold development. There is no additional cost for basic design modifications if the order quantity is reasonable. Complex designs may require a nominal design fee, which can be deducted from future order payments. Please share your design references (sketches, reference images, or brand style guide) and we will propose a solution.

Can you supply products not listed on your website?

Yes, we are experienced in this industry and familiar with all related shower and bathroom products. Even if a specific item is not listed on our website (e.g., shower brackets, shower columns, faucets, universal spray heads, or angle valves), we can help you source and deliver them together with our own products as a convenience for you. This saves you the trouble of dealing with multiple suppliers and consolidating shipments. We maintain a network of partner factories for complementary products, and we inspect those products before shipping to ensure they meet acceptable quality standards. For such cases, we will quote you separately for the third-party items, and we can either include them in the same container or arrange separate delivery. You just need to provide the specification or a reference photo, and we will find the best match.

Can Your products be installed use under the cold weather?

Yes, but cold weather requires special attention because water freezing inside the product can cause cracking. Please communicate your cold weather requirements in advance. We offer several solutions: material upgrading to more flexible and freeze-resistant compounds (e.g., EPDM for hoses, reinforced POM or brass for connectors), wall thickness increase, or adding protective layers such as insulation sleeves. For shower heads and bodies, we can use anti-freeze materials that expand slightly without bursting. Alternatively, we can advise installation guidelines to ensure the system is drained when not in use. For projects in areas where temperatures drop below 0°C, we strongly recommend choosing our cold-weather configuration. We will test samples under low-temperature conditions to verify performance. We are committed to providing region-specific solutions so your end customers have a trouble-free experience.

Can you can design the products according to our size?

Yes, we can design products according to your specific size requirements. Whether you need a longer shower hose (e.g., 2.5 meters instead of 1.5 meters), a larger shower head diameter (e.g., 300mm rain shower), or custom connector thread sizes (e.g., G1/2, G3/4, or NPT), we are able to modify the design accordingly. For feasible designs, we will proceed with mold development and sample making. Please provide us with a detailed drawing or at least the critical dimensions (length, diameter, thread type, connection distance, etc.). Our R&D engineer will assess the feasibility and provide a quotation for mold cost (if new tooling is required) and unit price. Once the mold is approved and sample is confirmed, we can mass produce. Custom sizing is a standard part of our OEM/ODM service, and we welcome such requests.

Can you recommend some products based on my budget?

Absolutely. This is a crucial part of our service. We understand that every customer has a target selling price and marketing strategy. Tell us your budget per unit (or your expected FOB price range), and we will recommend products that match your cost requirements without sacrificing core quality. For a lower budget, we might suggest ABS plastic models with standard finishes (chrome, brushed nickel) and simpler functions. For a higher budget, we can recommend brass inlets, multi-function spray modes, or luxury finishes like matte black or gold. We can also adjust packaging (from simple polybag to color box with foam) to fit your budget. Additionally, we can suggest slight modifications to reduce manufacturing cost while maintaining similar appearance. By sharing your target market, volume expectations, and budget, we will provide a shortlist of suitable products with corresponding quotations. This ensures you have enough margin to compete effectively.

Can you mix and match your products into sets and package them together?

Yes, we strongly support mixing and matching products into custom sets. For example, you can combine a hand shower, a shower hose, a shower holder, and a rain shower head into one set, all with matching finish and branding. Most of our products share common connection threads (e.g., G1/2), so they are compatible. We can also package multiple sets into a master carton with individual inner boxes or trays. For OEM/ODM, you decide the set composition, and we will handle sourcing of each component (even if some are from our partner factories) and assemble the final set in our facility. This simplifies your procurement process. We can also design custom inner foam or blister trays to hold each piece securely. Please provide a list of items you want in the set, and we will propose the most cost-effective combination and packaging solution.

Do you have any inventory available?

We keep a small portion of our products in stock, mainly our best-selling standard models (e.g., popular hand showers, common PVC hoses). However, our primary business model is make-to-order, especially for OEM/ODM projects. This approach gives you more flexibility in customization (logo, packaging, colors) and ensures fresher stock. If you prefer to buy from inventory, please contact us with your desired models and quantities; we will check current stock levels and let you know availability. For urgent small orders, stock items can be shipped within 5–10 days. For larger quantities or customized products, we will produce according to your order. We advise you to order ahead if you have predictable demand, so we can reserve production slots. We are transparent about lead times and will always tell you whether your requested item is in stock or needs production.

Do you provide sample? Free or charge?

Yes, we provide samples. For standard, low-value products (e.g., common shower heads or hoses), we offer 2–3 pieces free of charge. However, the buyer is responsible for the shipping cost. For more expensive items (e.g., complete shower sets with brass components, large rain shower heads, or custom-branded samples), we charge both product cost and shipping. This policy is common in the industry because high-value samples incur significant material and labor costs. Once you place a bulk order, we will deduct the sample cost from the order value. For OEM/ODM custom samples (new molds), there will be a sample fee and mold fee, but we will confirm the exact amount before proceeding. Please let us know which samples you need, and we will provide a proforma invoice for sample and freight charges. We typically ship samples within 5–7 days after payment confirmation.

What is your MOQ?

Our MOQ varies by product type due to different production processes and raw material minimums. For shower hoses (PVC or braided), MOQ is 100 pieces. For shower sets (hand shower + hose + holder, or complete shower column sets), MOQ is 100–300 sets depending on the complexity and packaging. For individual shower heads (hand shower, rain shower), MOQ is 1000 pieces. For braided hoses alone, MOQ is typically 500–1000 pieces. These MOQs are for standard models without custom logos or special packaging. For OEM/ODM with custom branding or new molds, we may accept lower quantities for a trial order after discussing. If your order is just below MOQ, please still contact us; we may be able to combine your order with another production batch to reduce costs. We are flexible for serious buyers with growth potential.

What is your term of payment?

Our standard payment term: after you review and approve the samples, confirm product specifications, and sign the proforma invoice, we require a 30% deposit to start production. The remaining 70% balance is due before shipment. For made-to-order products, we send you photos or videos of the finished goods for your approval, and then you pay the balance. For long-term, high-volume clients with a good payment history, we can consider 30% deposit + 70% against copy of bill of lading. For small sample orders or low-value items, full payment upfront may be requested. Payment methods accepted: T/T, Alipay, WeChat Pay. We do not accept credit cards, PayPal, or checks for bulk orders. Please note that all bank charges should be borne by the remitter. We always provide a proforma invoice with our bank details before any deposit is made.

Do you offer free installation accessories?

Yes, for most shower set products, we include essential installation accessories free of charge. Typically, this includes mounting screws, screwdrivers or handles for tightening, and sometimes wall anchors. For large-quantity orders, we can also provide free installation instruction manuals (printed or as a QR code). The specific free accessories depend on the product model. For example, a shower column set might include a wrench and sealing tape. If you need additional accessories beyond the standard set (e.g., extra sealing rings, spare parts, or branded screwdrivers), we can provide them at a minimal cost. Please clarify your installation accessory requirements when placing the order. Our goal is to make it easy for end users to install the product without searching for extra tools or parts. We believe this improves customer satisfaction and reduces after-sales complaints.

How do you pack the products?

We offer multiple packaging options to suit different market positions and budgets: OPP bag (simple clear poly bag), blister pack (cardboard backing with plastic blister), white box (plain cardboard box), and color box (custom printed cardboard box with your branding). For high-end sets, we can use foam inserts or molded pulp trays inside a color box to prevent movement during transit. For export cartons, we use standard 5-layer export cartons with reinforced edges. We can also print shipping marks, handling instructions, and bar codes on the outer cartons. Packaging customization (design, size, material) is fully supported for OEM/ODM. We recommend selecting packaging based on your target retail channel: budget options for discount stores, color boxes for e-commerce or retail shelves. We can also provide sustainable packaging upon request, such as recyclable materials or reduced plastic.

Can you ship your products to warehouses in Yiwu, Shanghai, or Guangzhou?

Yes, we can ship to any domestic warehouse in Yiwu, Shanghai, Guangzhou, or other cities. When you place an order, simply provide the full warehouse address, contact person, and required delivery date. We will arrange transportation via truck or logistics company. Please note that the buyer is responsible for the domestic freight charges from our factory to the designated warehouse. We can help you select the most cost-effective carrier based on volume and distance. For warehouses in Yiwu (a major distribution hub), we typically send goods via LTL (less than truckload) or full truckload depending on quantity. For Shanghai or Guangzhou, we often use dedicated freight services. We will provide a freight quote before shipment. This service is convenient for buyers who use freight forwarders to consolidate multiple suppliers’ goods at a domestic warehouse before export.

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